07 April  ‘00:  Quality Service Charter for the Department for the Welfare of the Elderly

"The elderly deserve special considertion in today's society." said Dr Antoine Mifsud Bonnici at the opening of the press conference. "We should recognise and respect the contribution they have made and ensure that they enjoy the best quality of life possible."

Dr Mifsud Bonnici also emphasised the Government policy is based on the belief that the best place for the elderly person is within the home.  For this reason a number of services had been set up which allowed the elderly individual to continue to live within his or her community.  Some examples of this are  Telecare and the Home Help and Handyman services.  With the aid offered by these services a number of senior citizens  may now continue to enjoy living in their own home.  For those who are unable to do so, the Government provides a number of residential homes which provide   their basic needs whilst safeguarding their dignity.

Mr Michael Bezzina explained that, as from last year, the present administration has implemented a policy by which all services available for elderly persons will be accessible to persons with disabilities.  With the aim of improving the Department's level of service, a One Stop Shop type of service is being put in place.  In fact, one may apply for all services with a single visit to the Servizz Anzjan outlet at Santa Venera.  Applications for a number of services may also be collected from accessible locations such as local councils and Social Security branches around the island.  For those who may require it, application forms may also be sent to their home by post.