27th
February 2002 : Quality Service Charter at the Acquisition of
Immovable Property Section

Anthony Imbroll presenting the
Permits for Acquisition of Immovable Property Quality Service Charter to
John Dalli, Minister of Finance.
During the press conference held to mark the launch
of the Permits for the Acquisition of Immovable Property Charter, Mr
Anthony Imbroll, Director Capital Transfer Duty Department explained what changes were carried
out during these last years which led to the launch of a Quality
Service Charter.
Administrative, infrastructural and and
technological changes were carried out. More staff were deployed
and all the staff in the department were adequately trained
in their respective areas.

John Dalli, Minister
of Finance during a simulation of the application process for the
acquisition of immovable property.
Given these changes, the
section could commit itself to standards of quality by which the client
could be served in a minimum of time and with the maximum of quality.
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