27th February 2002 : Quality Service Charter at the Acquisition of Immovable Property Section

Anthony Imbroll presenting the Permits for Acquisition of Immovable Property Quality Service Charter to John Dalli, Minister of Finance.

During the press conference held to mark the launch of the Permits for the Acquisition of Immovable Property Charter, Mr Anthony Imbroll, Director Capital Transfer Duty Department explained what changes were carried out during these last years which led to the launch of a Quality Service Charter.

Administrative, infrastructural and and technological changes were carried out.  More staff were deployed and all the staff in the department were adequately trained in their respective areas.  

John Dalli, Minister of Finance during a simulation of the application process for the acquisition of immovable property.

Given these changes, the section could commit itself to standards of quality by which the client could be served in a minimum of time and with the maximum of quality.