|
Acupuncture
Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Help in the
treatment of acute and chronic pain and discomfort. It is also
helpful in the management of other conditions such as alcohol
and tobacco addiction. |
You may be
referred to this clinic by the doctor at the Health Centre, your
family doctor or from Hospital.
Please phone
the Health Centre for an appointment. |
This Clinic
opens Monday to Friday from 8.00 a.m. to 1.00 p.m. and Saturdays
from 8.00 a.m. to 11.30 a.m. |
You can
expect:
- treatment programme over
one or more sessions
- sessions to last from 30
minutes to an hour
- to wait not more than 15
minutes beyond your appointment time.
|
|
Adult Dental
Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
- free scaling and polishing
If you have
the Pink Card, you can also get the following free services:
Dentures and
prosthetics cases are referred to St. Luke's Hospital. |
This Clinic is
for persons 16 years of age and over. No referral tickets are
needed.
Please phone
the reception desk at the Health Centre for an appointment. |
This Clinic
opens Monday to Friday from 8.00 a.m. to 2.00 p.m. and Saturdays
from 8.00 a.m. to 1.00 p.m.
An emergency
service is provided to all on Sundays and Public Holidays from
9.00 a.m. to noon. |
You can
expect:
- appointments for a check-up
within 5 days
- appointments for fillings
within 2 weeks
- to wait not more than 20
minutes beyond your appointment time
- your check-up to last not
longer than 15 minutes
- your filling procedure to
last no longer than 45 minutes.
- oral hygiene by appointment
after dental examination by the dentist.
You can also
expect:
- appointments with the
dental hygienist to be available within 5 days of your
request
- sessions to last
approximately 30 minutes.
Should you
need:
- an X-ray, you will be
referred to the Dental Out-Patients' Department at St.
Luke's Hospital
- specialised treatment, you
will be referred to a Dental Consultant at the Hospital
- an anti-biotic cover prior
to any dental intervention in case you suffer from a cardiac
condition, you will be referred to the Cardiac / ACC Clinic
at St. Luke's Hospital.
|
|
Ante-Natal and
Gynae Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
- Pregnancy test (which do
not require an appointment)
- gynaecological assessments
- referral to hospital
services as appropriate
|
You can attend
this Clinic if you live in the Floriana Health Centre catchment
area (see page 2).
You are
entitled to receive post-natal care for 6 to 8 weeks after
delivery.
If you are
under 18 years and single, your guardian must accompany you. |
The Clinic is
open on Tuesdays from 8.00 a.m. to 1.00 p.m.
For an
appointment, please call the clinic on Tuesday between 11.00
a.m. and 1.00pm. |
You can
expect:
- appointments to be
available within 4 to 6 weeks
- to wait not more than 30
minutes beyond your appointment time.
|
|
Diabetes Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Investigations
and monitoring of:
- urine (for protein,
glucose, acetone)
- other investigations which
are considered necessary by the doctor.
|
You may be
referred to this Clinic from the Diabetes Clinic at St. Luke's
Hospital.
As a new case,
you will receive an appointment notice by post. Follow-up
appointments are given during visits. |
|
You can
expect:
- appointments to be set as
indicated by the doctor according to clinical need
- to be seen by the nurse
within 15 minutes of your appointment time.
Following your
visit, you may be:
- advised to follow a
particular diet
- prescribed tablets or
insulin injections.
Once a year,
you can also expect to be referred to an ophthalmologist for an
eye examination and / or a podologist and for routine blood
investigation. You may also be referred to other clinics for
preventive measures or for the treatment of complications. |
|
General
Practitioner Service |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
- Consultation for any
condition you may have
- a check-up if you have not
seen your doctor for the past 3 years
- free investigations that
are considered necessary by the doctor
- referral to a consultant
when your doctor feels it is necessary
- referral to other health
care services when your doctor thinks it is necessary.
|
Urgent and
emergency cases are attended to immediately.
Requests for
non-urgent home visits are accepted at the discretion of the
doctor.
For home
visits, please phone preferably before 9.00 a.m. giving us the
following details:
- your address with clear
directions
- your telephone number
- some details on your
condition.
If you require
a home visit for your child, an adult preferably one of the
parents, should be present when the
doctor calls.
|
G.P. service
is open 24 hours a day. No appointments are required.
For routine
and repeat free drug prescription, please visit the Centre
between Monday to Friday from 8.00 a.m. to 5.00 p.m. and on
Saturday from 8.00 a.m. to 1.00 p.m.
Medical
certificates for absence from work are issued from 8.00 a.m. to
11.00 a.m. except for shift workers in which case a certificate
may be issued at any time. |
You can
expect:
- emergency medical care at
any time
- house visits if your
condition prevents you from attending the Health Centre.
- to be given preference in
the queue if you hold a special ID card such as:
*Kartanzjan
75+
*Disabled
Persons' yellow card
*Care Workers
Identification card |
|
Glaucoma
Screening Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Screening test
for glaucoma. |
To attend this
clinic you need to call the Health Centre for an appointment. No
referrals are needed.
Screening is
targeted at:
- people who are 45 years old
or older
- people who are 35 years old
or older who suffer from diabetes
- people who are 35 years or
older and have a family history of diabetes and/or glaucoma.
|
This Clinic
opens on Wednesdays from 8.00 a.m. to noon. |
You can
expect:
- appointments for screening
to be available within 1 to 2 months
- sessions to last no longer
than 15 minutes
- to wait not more than 15
minutes beyond your appointment time.
|
|
National
Immunisation Service |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Immunisation
against contagious diseases. |
No appointment
is needed. Scheduled childhood immunisations and other selected
immunisations recommended by the department for persons
considered to be at risk are given free of charge. A fee may be
charged for some travel immunisations.
Selected free
services are entitled to:
- new-born children (as per
schedule of immunisations)
- school children (co-ordinated
by the School Health Services)
- intravenous drug users
- patients with chronic
diseases
- health care personnel
- missionary
workers/voluntary workers in high risk countries
- haemophiliacs
- persons requiring screening
services.
Children who
miss out on their immunisation for Hepatitis B and MMR carried
out in schools can receive such immunisation at the clinic.
As a parent or
legal guardian, you are responsible for taking your children for
immunisation at the ages specified in the schedule issued by the
Department.
You are
requested to bring the immunisation record for the nurse to
update and a copy of your child's birth certificate if you are
bringing the child for a first immunisation.
Should you
choose to have your child immunised privately, please inform the
Department. |
This Clinic
opens Monday to Friday from 8.00 a.m. to 1.00 p.m. and Saturday
from 8.00 a.m. to noon. |
You can
expect:
- to be given sound guidance
on the immunisation you require.
|
|
Medical
Consultant Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Medical
consultation. |
You may be
referred to this clinic by the Health Centre doctor or your
family doctor. |
This Clinic is
open on Wednesdays from 8.30 a.m. till noon and on Fridays from
8.30 a.m. to 11.00 a.m. |
You can
expect:
- appointments for new cases
to be available within a month
- appointments for follow-ups
to be given as indicated by the consultant physician
according to clinical need
- to be seen within 20
minutes of your appointment time.
|
|
Schedule V
Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Free
medication for the treatment and control of chronic conditions
as listed in Schedule V of the Social Security Act.
|
You may be
referred to this clinic by the Health Centre doctor or family
doctor.
Please call
the reception desk for an appointment.
Schedule V
cards issued from the Departments of Surgery, Gynaecology,
Ophthalmology and Psychiatry at St. Luke's Hospital can only be
renewed by the same department and cannot be renewed at the
Health Centre.
If you are
still attending the Medical Outpatients Clinic at St. Luke's
Hospital on a regular basis, your Schedule V card issue and
renewal should be obtained from your consultant at the Medical
Outpatients and not from the Health Centre. |
This Clinic is
open on Wednesdays from 12.15 p.m. to 1.00 p.m. and on Fridays
from 11.15 a.m. to 1.00 p.m. |
You can
expect:
- appointments for new
referrals to be available within one week
- processing of new
applicants to take not more than 4 weeks
- to wait not more than 30
minutes beyond your appointment time.
Appointments
for renewal of cards issued take longer. You will still be
entitled to receive your free medication while waiting for your
renewed card to be issued.
You can also
expect that a consultant physician will assess your claim for
entitlement and will initiate the procedure required to supply
you with a Schedule V card, which will entitle you to receive
free medication. One cannot collect medicines before receiving
the card. |
|
ECG Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Electrocardiogram
recording. |
You are
entitled to be referred for an ECG by your doctor who has to
fill in a referral form (DH22), or by the Health Centre doctor
who has to fill in a Health Centre ECG request form.
ECGs are taken
only by appointment except in emergencies.
Please phone
the Health Centre reception desk for an appointment. |
This Clinic is
open every Wednesday from 7.30 a.m. to 2.00 p.m. |
You can
expect:
- appointments to be
available within one week of the date of your request
- to wait not more than 15
minutes beyond your appointment time
- the consultant physician to
report on your ECG within a week, after you have had your
ECG.
|
|
Ophthalmic
Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Eye care
services provided by our ophthalmologist. |
You are
entitled to be referred to this clinic by your family doctor or
the Health Centre doctor. You may also be referred from the
Diabetes Clinic. School children may be referred from the School
Health Services.
You need a
referral ticket to make an appointment. Please call the Health
Centre reception for an appointment.
To be entitled
to free spectacles you need to provide us with a valid Pink Form
from the Department of Social Security. The form and requisition
are sent to St Luke's Hospital and to the supplier of the
spectacles. If you choose a frame that is partially covered by
the Department, you will be asked to pay the extra expense. |
This Clinic is
open on Monday, Tuesday, and on alternate Thursdays from 8.00
a.m. to 2.00 p.m. |
You can
expect:
- to wait not more than 15
minutes beyond your appointment time
- to have an eye examination
and a visual acuity test with each visit
- an assessment session to
take 5 to 10 minutes
- to have free spectacles
issued by the Department of Health if you hold a Pink card
- to receive a notice
informing you when to collect your spectacles from the
Health Centre.
|
|
Pharmacy |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Issuing of
medicines |
If you live in
the Floriana catchment area (see page 2) and are entitled to
free medicines, we will give you a 2-month supply except for
sedatives, tranquillisers and those items that are not
prescribed on a regular basis.
If you have a
valid Pink form/card or a Schedule V card, you are entitled to
free medicines.
Medicines
cannot be dispensed to persons under 16 years of age.
If you are
travelling abroad and need to collect more than two months'
supply of medication, you will require special authorisation.
Medicines such
as anitbiotics that are required urgently will not be dispensed
unless the prescription is dated on the same day or at most a
day earlier. Green prescriptions are valid for 1 month only from
the date of issue.
Some special
items need to be collected from St Luke's Hospital, as they are
not stocked at our Pharmacy.
You should not
collect your medicines more than 3 days before the due date if
you are dispensed a 1-month supply and not earlier than 1 week
before the due date if you are dispensed a 2-month supply. |
The Pharmacy
is open Monday to Friday from 7.45 a.m. to 1.30 p.m. and on
Saturdays from 7.45 a.m. to noon. |
You can
expect:
- to wait not more than 30
minutes to be served.
- to be served medication
for, at most, 3 prescriptions at a time. If you have
additional prescriptions, you will have to go to the back of
the queue and wait until your turn again.
If an item
happens to be out of stock at the Pharmacy, you can expect:
- to be able to collect such
items from St Luke's Outpatients' Dispensary or from another
Health Centre Pharmacy
- to be given a special 'To
Collect' form that entitles you not to wait in the queue
when you call to collect this item, if you prefer to wait
unitl items are in stock again at our pharmacy.
|
|
Physiotherapy
Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Assessment and
treatment of musculo-skeletal disorders. |
You are
entitled to be referred to this clinic by the Health Centre
doctor or the Physiotherapy Department at St Luke's Hospital.
Your family doctor may refer you for ankle injuries only.
Attendance is
strictly by appointment. If you have been referred by a Health
Centre doctor or your family doctor, please fix an appointment
with the physiotherapist. If you have been referred from St
Luke's Hospital, an appointment will be arranged for you.
Follow-up appointments will be arranged directly by the
physiotherapist when necessary. |
The Clinic is
open on Monday to Friday from 7.30 a.m. to 3.00 p.m. and on
alternate Saturdays from 7.30 a.m. to 12.30 p.m. |
You can
expect:
- our physiotherapist to
assess and treat your condition to ensure the best outcome
possible. A full remedy, however, cannot be guaranteed.
- to be given a clear
explanation on the treatment to be carried out at home and
the instructions to follow
- appointments referred from
the Health Centre to be available within 10 days
- to wait not more than 15
minutes beyond your appointment time.
|
|
Podology Clinic |
|
Service |
Eligibility |
Opening hours |
What you can
expect |
|
Treatment of
foot conditions such as bunions, corns, nail problems and heel
problems.
For more
specialised treatment you may need to be referred to the
Podology Department at Birkirkara Health Centre as for example
for nail avulsions and wart removal. |
This clinic is
by appointment. A referral is not required. Please call our
reception desk for an appointment. |
The Clinic is
open from Monday to Friday from 8.00 a.m. to 2.00 p.m. and on
Saturdays from 8.00 a.m. to 12.30 p.m. |
You can
expect:
- appointments for new cases
to be available within 1 week
- follow-up appointments to
be set according to clinical need
- to wait not more than 20
minutes beyond your appointment time
- to be seen as far as
possible by the same podologist on your follow-up
appointment
- routine cutting of toenails
only if you suffer from diabetes or have circulation
problems.
|
|
School Dental
Clinic |
|
Service |
Eligibility |
Opening hours |
What you can
expect |
|
A dental
service consisting of oral health information and advice is
provided in all Public, Private and Church schools. This
includes:
- oral hygiene instructions
- dietary advice.
- information of fluoride.
- anti-smoking advice
-
management and prevention of dental trauma
- prevention of
acid erosion
- The importance of routine dental checkups
-
Dental services available in Public sector
The School Dental Clinic provides a complete dental service
to children under 16 yrs of age:
• emergency dental treatment for pain, infection and trauma
• routine check-ups
• conservation of teeth with priority given to permanent teeth
• oral hygiene instructions, scaling and polishing of teeth
|
The clinic
caters for children:
- under 16 years who live in
Floriana catchment area (see page 2)
- who are referred by dental
surgeons in other Health Centres and private practice.
Children who
reach their 16th birthday and who are still
undergoing treatment will continue to be seen until treatment is
completed.
Dental
emergency cases are treated either at the School Dental Clinic
or at the Health Centre Dental Clinics of their respective
catchment area.
Children
attending the clinic are to be accompanied by an adult over 18
years otherwise treatment cannot be provided.
Emergency
dental cases are to attend early in the morning; this will
facilitate matters if complications in treatment arise.
Please inform
the clinic on tel. 21230826 / 21233558 if you cannot keep your
appointment. |
The clinic is
open Monday to Friday from 7.30 a.m. to 2.30 p.m. and on
Saturdays from 7.30 a.m. to 1.00 p.m.
The Visiting
Orthodontic Specialist Clinic is held every Friday. |
You can
expect:
- appointments for check-up
and extraction to be available within 1 to 2 weeks
- appointments for fillings
to be available within 8 weeks
- appointments for
orthodontic treatment planning (Registrar Clinic) to be
available within 8 weeks
- appointments with the
hygienist to be available within 1 week
- check-ups to take not more
than 10 minutes
- extractions and fillings to
take between ½ to 1 hour
- appointments for new cases
for basic services to be available within 1 week.
- patients designated to see
visiting Orthodontic Consultant from the U.K. to be placed
on a waiting list
- children undergoing
orthodontic treatment to be seen every 6 weeks.
|
|
Speech Language
Pathology Clinic |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
|
Assess,
diagnose, indicate prognosis and prepare therapy programmes in
relation to problems of communication. |
Speech
language pathologists see both children and adults.
|
This clinic is
open Monday to Friday from 7.30 a.m. to 3.30 p.m. |
This clinic
has its own Quality Service Charter. For further information,
kindly phone the Speech Language Pathology Department on tel.
21230822. |
|
Treatment Room |
|
Services |
Eligibility |
Opening hours |
What you can
expect |
- Treatment of emergencies
- daily injections of insulin
for persons with diabetes
- blood tests and other
investigations
- treatment of wounds and
change of dressings
- sutures (applying stitches
to a wound)
- administration of
injections on presentation of doctor's prescription
- administration of nebuliser
therapy (for the treatment of asthma).
|
You may attend
the treatment room if you live in the Floriana catchment area
(see page ***). In case of emergencies anyone may attend.
You are
encouraged to attend the Treatment Room at the times specified
below to enable us to offer you an efficient service:
*
6.30am-7.30am - insulin injection
*
7.15am-9.00am - blood tests and investigations (by appointment
only)
*
7.30am-8.15am - special cases (Saturdays only)
*
10.00am-7.00pm - change of dressings, treatment of wounds,
removal of sutures and injections.
The Treatment
Room does not provide the above services outside the hours
indicated except for special cases and by arrangement with the
nursing staff. |
The Treatment
Room is open 24 hours a day.
We advise you
not to come for a dressing before 10.00 a.m. or after 7.00 p.m.
|
You can
expect:
- a doctor and a nurse to be
always available
- the Health Centre to deal
with most emergencies. You are advised to attend the Health
Centre Treatment Room rather than the Hospital Casualty
Department
- to wait not longer than 30
minutes for services which do not require an appointment.
|
|
Blood
Investigations and Tests |
|
Service |
Eligibility |
Opening hours |
What you can
expect |
|
Blood
investigations and tests. |
You may be
referred for a blood test by your family doctor, a Health Centre
doctor or consultant, or from a department at St Luke's
Hospital.
You will need
the appropriate form issued by the referring doctor.
An appointment
is required so please always call the Health Centre reception to
attend.
Please make
sure that the appropriate forms are correctly filled in by the
doctor who has referred you before coming to the investigations
or tests.
The family
doctor can only refer you for certain tests. He/she should be
aware of the tests that he/she may request for you. |
We advise you
not to come without an appointment if you need a blood
investigation or urine testing. |
You can
expect:
- appointments to be
available within 5 days.
|
|
Well Baby
Clinic |
|
Service |
Eligibility |
Opening hours |
What you can
expect |
|
Monitoring and
recording of children's development and advice on immunisation
and feeding. |
After your
baby is born, you will automatically be referred from the
Post-Natal Ward at St Luke's Hospital. If your baby was born at
a private clinic or hospital, you can still phone for an
appointment at the clinic.
Routine visits
are necessary when your baby is:
- 6 - 8 weeks old
- 8 months old
- 18 months old.
These visits
require an appointment. Please call the Well Baby Clinic on any
Tuesday to fix the appointment. The 6-8 week examination is
usually booked on the same day as the mother's post-natal
examination.
Please bring
the 'Baby's Book' you are given at the Post-Natal Ward. On your
first visit, please bring also a copy of your child's birth
certificate. |
This Clinic
opens on Tuesdays from 7.30 a.m. to 3.00 p.m.
Between noon
and 2.00 p.m. parents may call to check their baby's weight. |
You can
expect:
- appointments to be
available within 1 week.
If your baby
needs closer monitoring, you may be asked to attend the clinic
more frequently.
|